Retorno del Rey No. 36, Cancun, QROO, 77500, Mexico

WELCOME TO

Kempinski Hotel Cancún

Q: Is Kempinski Hotel Cancún a family-friendly hotel?

Yes, Kempinski Hotel Cancún is family-friendly and welcomes guests of all ages. The hotel offers a supervised Kids Club , babysitting services for a surcharge, and connecting rooms , making it an ideal choice for families visiting Cancún.

Q: Does Kempinski Hotel Cancún have a kids club?

Kempinski Hotel Cancún features the Titan Tikes Kids Club , which welcomes children ages 4 to 12 Tuesday through Sunday from 9 a.m. to 4 p.m. Supervised staff lead arts and crafts and adventure activities for young guests at Kempinski Hotel Cancún.

Q: What time is check-in and check-out at Kempinski Hotel Cancún?

Check-in at Kempinski Hotel Cancún begins at 3:00 PM , and check-out is at 12:00 PM noon . Guests are asked to present a photo ID and credit card at check-in, and early check-in or late check-out may be arranged subject to availability.

Q: Does Kempinski Hotel Cancún have a spa?

Yes, Kempinski Hotel Cancún is home to the Kayantá Spa , whose name is inspired by the Mayan phrase meaning 'to be reborn.' The spa blends Mayan-inspired therapies with modern wellness practices, including the signature Ocean Experience treatment .

Luxury Beachfront Resort in Cancún’s Hotel Zone

Set on white sand in Cancún’s Zona Hotelera with panoramic Caribbean Sea views, this five-star beachfront resort pairs elegant rooms and suites with private balconies or terraces, two temperature-controlled outdoor pools, an oceanfront whirlpool, a beach club, refined dining, a modern gym, tennis, family amenities, and easy access to Kukulcán Plaza, La Isla Shopping Village, nearby ancient ruins, and the international airport.

Marble front desk with a staff member in the lobby of Kempinski Hotel Cancún.

Ocean-view guest room with a king bed and balcony at Kempinski Hotel Cancún.

Marble bathroom with tub, vanity and glass shower at Kempinski Hotel Cancún.

Spacious marble bathroom with soaking tub and double vanity at Kempinski Hotel Cancún.

Guest room with a king bed, wall art and television at Kempinski Hotel Cancún.

Guest room with two double beds, desk and television at Kempinski Hotel Cancún.

Ocean-view guest room with a king bed and sitting area at Kempinski Hotel Cancún.

Guest room dressing area with vanity and robe closet at Kempinski Hotel Cancún.

Guest room with king bed, seating, desk, TV, and bathroom view at Kempinski Hotel Cancún.

Suite living room with balcony, seating area, and bedroom beyond at Kempinski Hotel Cancún.

Ocean-view guest room with king bed and balcony at Kempinski Hotel Cancún.

Guest room minibar cabinet with TV and open refrigerator at Kempinski Hotel Cancún.

Guest room media cabinet with TV, minibar, and coffee service at Kempinski Hotel Cancún.

Marble guest bathroom with vanity, bathtub, and glass shower at Kempinski Hotel Cancún.

Bathroom vanity amenities with soap, lotion, and glasses at Kempinski Hotel Cancún.

Marble double vanity bathroom with mirrors at Kempinski Hotel Cancún.

Rolled towels and bath amenities on a marble vanity at Kempinski Hotel Cancún.

Marble shower with bath amenities on a ledge at Kempinski Hotel Cancún.

Private terrace with loungers, plants and plunge pool at Kempinski Hotel Cancún.

Oceanfront deck with blue umbrella and infinity pool at Kempinski Hotel Cancún.

Garden terrace plunge pools with pergola and ocean glimpse at Kempinski Hotel Cancún.

Resort pool courtyard with blue umbrellas and ocean beyond at Kempinski Hotel Cancún.

Beachfront pool area with palms and blue umbrellas at Kempinski Hotel Cancún.

Treadmills line a mirrored fitness room at Kempinski Hotel Cancún.

Exercise bikes, treadmills, weights and mirrors fill the gym at Kempinski Hotel Cancún.

Spa treatment bed with candles and flowers inside Kempinski Hotel Cancún.

Petal-filled bathtub beside white curtains and ocean view at Kempinski Hotel Cancún.

Spa relaxation room with cushioned loungers and candles at Kempinski Hotel Cancún.

Outdoor massage treatment in a garden setting at Kempinski Hotel Cancún.

Tennis racquets and a basket of balls sit on a court at Kempinski Hotel Cancún.

WHAT'S INCLUDED IN YOUR STAY

ALL-INCLUSIVE

Dining & Drinks

Enjoy meals and drinks across listed restaurants and bars, including Fantino, Casitas, El Café Mexicano, The Caribe Bar & Grill, and D-Lounge.

Room Service

Room service and mini-bar inclusions are not specified in the supplied record, so please confirm current details before booking.

Pool & Beach

Relax beside two temperature-controlled outdoor pools, an oceanfront whirlpool, and the on-site beach club along Cancún’s Caribbean shoreline.

Entertainment

Evenings may include listed venues such as D-Lounge and The Club Grill & Jazz Supper Club when operating.

Sports & Fitness

Use the modern beach-facing gym, outdoor tennis court, and available tennis rackets, with yoga, pilates, fitness classes, and nearby watersports.

Wi-Fi Included

Stay connected with complimentary Wi-Fi in guest rooms and public areas, with premium high-speed access reported in resort-fee inclusions.

Discover top Accommodations

Rooms & Suites

Explore All Accommodations

Club Seafront Room

441 ft²
4 Guests
1 King or 2 Double Beds

SAVOR THE FLAVOR

reSTAURANTS & BARS

Fantino

Mediterranean Restaurant

An elegant Mediterranean restaurant at Kempinski Hotel Cancún offering refined interpretations of natural flavors inspired by Spain, Italy, Greece and Morocco. Fantino is perfect for a sophisticated four-course dinner, with timeless Kempinski elegance and a sumptuous, celebratory feel.

The Club Grill & Jazz Supper Club

International Grill Restaurant

A sophisticated grill restaurant at Kempinski Hotel Cancún serving elevated international and Continental cuisine with freshly prepared grilled dishes and locally sourced ingredients. The Club Grill & Jazz Supper Club suits elegant evenings with live piano jazz, a jazz trio and club singer.

Casitas On The Beach

Seafood International Restaurant

An exclusive beachfront restaurant at Kempinski Hotel Cancún offering fresh seafood, grilled meats and local and international cuisine with breathtaking Caribbean Sea views. Casitas On The Beach is perfect for romantic dinners and special occasions, with a relaxed atmosphere right on the sand.

El Café Mexicano

Mexican Restaurant

A vibrant Mexican restaurant at Kempinski Hotel Cancún serving regional dishes, international favorites and Caribbean Sea views for breakfast and lunch. El Café Mexicano is perfect for relaxed daytime dining, with chilaquiles, café de olla and Mexican hot chocolate bringing local flavour to the table.

The Caribe Bar & Grill

Grill/International Restaurant

A casual open-air restaurant at Kempinski Hotel Cancún offering seafront dining with light snacks, salads, ceviches and grilled specialities. The Caribe Bar & Grill is perfect for relaxed meals by the sea, with locally inspired dishes, vegetarian options and a great soundtrack.

D-Lounge

Sushi/Japanese Lounge

A stylish Sushi/Japanese lounge at Kempinski Hotel Cancún offering fresh nigiri, sashimi and sushi rolls with artisanal cocktails and panoramic Caribbean Sea views. D-Lounge is perfect for end-of-day socializing, with a cozy atmosphere and polished coastal energy as day turns to night.

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hotel location

Explore The Area

Set along the shores of the Caribbean Sea in Cancún’s Zona Hotelera, Kempinski Hotel Cancún offers an all-ages escape surrounded by natural beauty and world-class snorkeling. The resort is just a short stroll from the adjacent Ballenas Beach, about 0.2 km (0.1 mi) away, and sits beside the Nichupté Lagoon, with the underwater sculpture museum Museo Subacuático de Arte just steps away for unforgettable ocean adventures close to the sand. Nearby, guests can explore the El Rey Archaeological Zone, a compact site of Mayan ruins reachable in minutes. Day trips to ancient cliffside ruins along the coast and the historic Mayan city of Chichén Itzá offer culture and adventure within easy reach. A short ferry ride from the Hotel Zone leads to the island of Isla Mujeres for more beaches and exploring. Conveniently located about 20–25 minutes from Cancún International Airport (CUN), this resort blends beachfront luxury with access to Cancún’s top attractions.

What's Nearby

FREQUENTLY ASKED QUESTIONS

KEMPINSKI HOTEL CANCúN FAQs

Is Kempinski Hotel Cancún a family-friendly hotel?

Yes, Kempinski Hotel Cancún is family-friendly and welcomes guests of all ages. The hotel offers a supervised Kids Club, babysitting services for a surcharge, and connecting rooms, making it an ideal choice for families visiting Cancún.

Does Kempinski Hotel Cancún have a kids club?

Kempinski Hotel Cancún features the Titan Tikes Kids Club, which welcomes children ages 4 to 12 Tuesday through Sunday from 9 a.m. to 4 p.m. Supervised staff lead arts and crafts and adventure activities for young guests at Kempinski Hotel Cancún.

What time is check-in and check-out at Kempinski Hotel Cancún?

Check-in at Kempinski Hotel Cancún begins at 3:00 PM, and check-out is at 12:00 PM noon. Guests are asked to present a photo ID and credit card at check-in, and early check-in or late check-out may be arranged subject to availability.

What restaurants are available at Kempinski Hotel Cancún?

Kempinski Hotel Cancún offers a variety of dining options including Fantino, an AAA Five-Diamond Mediterranean restaurant, The Club Grill & Jazz Supper Club, Casitas On The Beach, El Café Mexicano, The Caribe Bar & Grill, and the D-Lounge sushi and cocktail bar.

Does Kempinski Hotel Cancún have a spa?

Yes, Kempinski Hotel Cancún is home to the Kayantá Spa, whose name is inspired by the Mayan phrase meaning ‘to be reborn.’ The spa blends Mayan-inspired therapies with modern wellness practices, including the signature Ocean Experience treatment.

How far is Kempinski Hotel Cancún from Cancún International Airport?

Kempinski Hotel Cancún is located approximately 25 minutes from Cancún International Airport (CUN), making arrivals and departures convenient for all guests staying at Kempinski Hotel Cancún.

Does Kempinski Hotel Cancún have swimming pools?

Kempinski Hotel Cancún features two temperature-controlled outdoor pools as well as an oceanfront whirlpool, giving guests plenty of options to relax by the water during their stay.

Is WiFi available at Kempinski Hotel Cancún?

Kempinski Hotel Cancún offers complimentary WiFi in guest rooms and public areas, allowing guests to stay connected throughout their visit.

Does Kempinski Hotel Cancún allow pets?

According to the hotel’s official pet policy, Kempinski Hotel Cancún welcomes small dogs and cats weighing 10 to 15 pounds or less, subject to behavior guidelines and possible damage or cleaning charges. Guests traveling with pets are encouraged to confirm details directly with Kempinski Hotel Cancún.

What amenities does Kempinski Hotel Cancún offer for accessibility?

Kempinski Hotel Cancún provides wheelchair-accessible facilities throughout the property, including accessible parking, a front entrance ramp, an accessible on-site restaurant, and an accessible airport shuttle for added guest convenience.

Kempinski Hotel Cancún

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Questions? Contact Us!